Does it make sense to turn questions on and off periodically?

Yes! The great thing about the Question Stream is you can turn questions on and off whenever you'd like. Questions will be turned on and off on your Thank You page in real time, which allows for flexibility with your data capturing.

We recommend taking advantage of this flexibility and turning on a new question whenever an internal question arises. One common use case is turning on a question when a new product is released. This will allow you to access real time feedback on the new product, and once enough data has been captured, you can turn the question off instantly.

In general, turning questions on and off is a great way to use Fairing. This allows different teams within your company to ask a one off question and it allows you to pivot your post purchase strategy on the spot when any new questions arise.